Who is responsible for observing behavior and reporting any concerns that arise?

Supervisors play a critical role in maintaining a safe and productive work environment, which includes the responsibility of observing employee behavior and reporting any concerns that arise. Their position within the organizational hierarchy places them in a prime position to notice changes in behavior, performance issues, or potential safety risks. This proactive monitoring allows supervisors to identify issues early and take appropriate action, whether that involves addressing the behavior directly, seeking assistance from human resources, or making referrals to appropriate support services.

Supervisors often have direct oversight of employees in their daily tasks, enabling them to assess work performance and notice any anomalies that may indicate underlying problems, such as substance use or mental health issues. Their responsibility also encompasses ensuring compliance with safety standards and organizational policies, which may intersect with observing behaviors related to fitness for duty.

Although other roles, such as Medical Review Officers and Employee Assistance Program personnel, also play important parts in the fitness for duty process, supervisors are uniquely positioned to detect and respond to behavioral concerns in real-time. This facilitates immediate intervention and support mechanisms that might be necessary to maintain a safe working environment.